Managing returns
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      1. Help Center
      2. ZigZag Returns and Exchanges Shopify App
      3. Managing returns

      Find a return order

      Find an order by order number, email address or customer name

      To find an order:

      1. In ZigZag Returns and Exchanges App navigation bar, go to Manage returns.

      2. In the Search field, enter either the order number, email address or customer name and click the Search (icon) button.

      Note: We recommend that you click the Reset button before every search to avoid any issues.