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Set retailer email notifications

Keep your teams informed on the returns progress and whether they need to reject or approve return requests.

To set up retailer email notifications:

  1. In ZigZag Returns and Exchanges App navigation bar, go to Return Portal Settings > Email Editors.

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2. On the Email Editors page, go to the the Default email addresses section.

3.  In the Return requests email input field, enter your preferred email address.

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Note: If you don't set your email address, we will use your Shopify store owner email address.

4. Click the Save button to apply the changes.