Version 2026.09.1

1. Improvements to the Free Plan - The existing Free plan is now connected to a proper Shopify subscription, while keeping the subscription fee at $0. We've introduced a 20-return monthly allowance. The first 20 returns each month are included at no additional charge, while subsequent returns are charged based on usage.

2. Better support for taxes - The Returns Portal and app now better support products where tax is not included in the product price, including return, exchange, and Shop now calculations. This is particularly important for businesses operating in markets such as the US and helps ensure that return balances and refund amounts are calculated correctly.

3. Improved localisation - We’ve improved the localisation experience across the returns journey:

• Customer emails now include translated static content where available.
• Return requests now pass the customer's selected language so that return label instructions can be provided in the appropriate language.

4. Returns Portal improvements - We've made several improvements to make return journeys clearer and prevent customers from entering flows that cannot be completed:

• Same-variant exchanges are now restricted for custom items where an alternative variant cannot be provided.
• The Return Method step is skipped when no carrier services are available for the current return.

5. More return automation - You can now configure the app to automatically mark returns as Received based on tracking updates, reducing the need to update return statuses manually.

6. Improved consent management- We've added a Microsoft Clarity consent bar to the app, giving you the option to accept or reject the use of Clarity.

7. Other improvements -This release also includes a number of behind-the-scenes improvements and bug fixes to improve the reliability of return processing, customer notifications, and the Returns Portal experience.